Sales Bites

Ben Bar-Lev, Relationship Driven Freight Sales

Episode Summary

In this episode of Sales Bites, host Will Jenkins and guest Ben Bar-Lev, Sr. Business Development Executive of Strategic Accounts at Echo Global Logistics, discuss the critical role of relationships in freight sales. They emphasize the importance of trust and credibility, the necessity of team selling, and how to navigate challenges to build resilience. The conversation highlights the value of partnerships and the need for transparency in building long-lasting client relationships.

Episode Notes

SUMMARY:

In this episode of Sales Bites, host Will Jenkins and guest Ben Bar-Lev, Sr. Business Development Executive of Strategic Accounts at Echo Global Logistics, discuss the critical role of relationships in freight sales. They emphasize the importance of trust and credibility, the necessity of team selling, and how to navigate challenges to build resilience. The conversation highlights the value of partnerships and the need for transparency in building long-lasting client relationships. 

TAKEAWAYS:

• Building trust is essential in sales.
• Genuine interactions foster stronger relationships.
• Team selling enhances client trust and service.
• Transparency in pricing builds credibility.
• Navigating challenges can strengthen partnerships.
• Treat every opportunity, no matter how small, with importance.
• Escalations can be opportunities for growth.
• Understanding client needs is key to service.
• Maintaining credibility is crucial for long-term success.
• Partnerships should be mutually beneficial.

CHAPTERS:

• 00:00 Introduction to Relationship Driven Freight Sales
• 02:03 Building Trust and Credibility in Sales
• 05:51 The Importance of Team Selling
• 10:11 Navigating Challenges and Building Resilience
• 13:54 Creating Value Through Partnership